Your Operations Manager in a Box
AI Powered insights from customer conversations & employee productivity. Only know what you need to know.
Tailored for High-Performing Insurance Agents
Magellan is specifically built for insurance agents, turning call data into valuable insights that drive customer satisfaction and operational efficiency.
Spot Dissatisfied Customers Before They Quit
Our AI identifies subtle signs of customer dissatisfaction in calls and messages, giving you time to repair or save the relationship - on the same day a bad interaction happens.
Sentiment Tracking
Analyzes customer sentiment during calls to provide early warning of dissatisfaction or potential churn.
Retention Recommendations
Real-time save indicators to improve engagement and secure customer loyalty.
Coaching That Actually Builds Better Reps
Your team gets elite coaching even when you're pulled into back-to-back meetings. Magellan delivers structured feedback using the proven STAR method—Situation, Task, Action, and Result—so every rep gets the personalized guidance they need to win, even when you can't be there. Clear, actionable insights that build confidence, not confusion.
Individualized Coaching
Get coaching on what went well and what didn't, so that your agents know where they can improve.
Praise & Feedback
Magellan doesn't just provide constructive feedback, it provides praise too, so your agents know what works and what doesn't.
Struggling to Break Through Growth Ceilings?
Magellan helps insurance agencies operate at peak efficiency by automatically analyzing every customer interaction. It helps to gauge customer satisfaction, point out operational inefficiencies, and grow confidently knowing that what needs taking care of is actually being taken care of.
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How Much Are You Missing Out On Because You're Lost In The Data?
Re-listening to individual calls and compiling reports manually is tedious and takes away valuable time that should be spent elsewhere. Magellan automates these tasks and brings your data, with actionable insights, into one place, freeing up time for strategic thinking or driving revenue.
Are Missed Follow-Ups & Poor Documentation Putting Your Agency at Risk?
Unresolved issues and missed follow-ups damage client relationships and trust. Magellan integrates with your AMS or CRM platform and tracks every interaction for E&O compliance. This ensures that no details slip through the cracks minimizing your E&O exposure.
Transform Interactions into Valuable Insights
Enhance customer satisfaction by using real-time feedback to drive meaningful improvements.
Only Know What You Need to Know
Know which customers, agents, and processes need attention - without listening to a single call.
See Your Agency Like Your Customers Do
Enhance customer engagement while maintaining personalized service with Magellan's tools.
The Operations Manager-in-a-Box! Join the Waitlist!
Let Magellan be your guide, steering you away from the noise and toward what needs your attention.
